Employee Relations Managed Service
Outsourced Employee Relations
We see people as your most valuable, but most expensive asset, and for your Management Team one of the most time consuming areas to manage.
How much of your Managers and HR team’s time is taken up firefighting day to day employee related issues?
How confident are you in your knowledge of the most common ER issues across the business?
Are you able to use this insight to drive management development to prevent ER issues occurring?
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HR Relations Solution
Handling employee relations issues takes the focus away from delivering your business plans, as your team are dealing with day to day employee issues and challenges.
With our Outsourced Employee Relations solution, we provide you with the resource needed to manage your employee relations enquiries and challenges, giving your HR team the extra capacity needed to deliver on their strategic HR plans.
Our Outsourced Employee Relations Solution:
- Expert Employee Relations telephone support for employees across your business
- Management and resolution of first line complex HR/ER matters
- First line expert HR support for your HR Teams from our experienced HR Consultants
- Support on areas including Disciplinaries, Appeals, Long Term Sick, Grievances, AWOL and Performance Issues
- Handling of first line contact with ACAS
- A case management tracking system delivering detailed reporting on ER matters
- Producing accurate history of cases documents required for Employment Tribunal cases
Our Employee Relations Approach:
- We work with your existing HR team to suit your needs and style providing trusted experience to those Managers who call for ER support
- We provide a consistent approach, offering expert independent advice on all your ER matters ensuring best practice is adhered to
- We provide practical, business focused solutions to meet your needs ensuring Managers become competent in becoming accountable for their people issues
- Our business model works across multi-site operations/businesses
- We provide detailed reports and analysis of ER trends within your business and recommendations on interventions to address these
Our Case Management Technology:
- At hr inspire we have a bespoke designed HR & ER case management system
- All hr inspire team members trained as expert users
- We ensure clear and consistent use across the business
- All ER cases categorised methodically to deliver accurate reporting
- You have the opportunity to bespoke ER case categorisation to suit business
- hr inspire team have immediate access to full details of all live and historic ER cases
- Advanced reporting supported by intelligent data storage
- All ER data stored securely in line with GDPR regulations and backed up daily
Employee Relations – Reporting:
Gain business intelligence into your business’s employee relations trends and challenges with your custom ER Reporting:
- Bespoke timeframe reporting on ER Cases, such as annual, bi-annual, quarterly and monthly
- Insight into volume of cases by type, such as Disciplinaries, Appeals and Grievances, with outcome intelligence
What Our Customers Say
“We have been delighted with the support provided by the HR Inspire Recruitment Team. They have designed attractive recruitment campaigns which have captured the essence of our work and have had successful results. Their approach to managing applications is professional and efficient and the team are knowledgeable, courteous and friendly.”
The Pace Centre